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operations

Transactional Messaging & Local Experience Cards: Why NYC Businesses Must Update Runbooks in 2026

Transactional channels changed in 2026. This guide walks NYC operations teams through intent‑based messaging, updated ticketing integrations, and local experience cards for reliable customer flows.

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Maya Lopez2026-01-18
Transactional Messaging & Local Experience Cards: Why NYC Businesses Must Update Runbooks in 2026
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